Shipping-Returns

SHIPPING

We ship Australia-Wide using Australia Post and Sendle.  Great care is taken when packing your order to ensure that it arrives safely.  Although your items are tracked they are not insured and no responsibility will be taken for items that are lost or damaged once they have been posted.  Standard delivery of items will take 3–5 working days to most areas.

RETURNS AND REFUNDS

Refunds are not available unless the product is proven faulty.  Please send a photo of any damaged stock within 48 hours of receipt to chalkandwillow@gmail.com Refunds are not given for change of mind.